{"product_id":"neck-shoulder-massager","title":"The Kneading Neck \u0026 Shoulder Massager with Heat","description":"\u003ch3\u003eWhy it feels different\u003c\/h3\u003e\u003cp\u003eMost neck massagers roll hard balls in circles. It feels good for a minute, and then it just feels like a machine.\u003c\/p\u003e\u003cp\u003eThis one works the way hands do. Along the back of your neck, eight silicone fingers knead up and down. Across the tops of your shoulders, right where the day collects, two thumbs lift and press. Add a little warmth, and somewhere in the first minute you stop bracing against it.\u003c\/p\u003e\u003ch3\u003eYour ten minutes\u003c\/h3\u003e\u003cp\u003ePut it on while the kettle heats. Wear it through one episode. Let it run in the passenger seat on the way home. At fifteen minutes it switches itself off, so you can close your eyes and not keep track.\u003c\/p\u003e\u003ch3\u003eThe details\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHeat: 2 levels, 104°F and 113°F\u003c\/li\u003e\n\u003cli\u003eIntensity: 3 levels, low, medium, high\u003c\/li\u003e\n\u003cli\u003eBattery: 2000 mAh, 70 to 80 minutes of use, charges in about 3 hours by USB-C (cable included, wall plug not included)\u003c\/li\u003e\n\u003cli\u003eAuto-off: 15 minutes\u003c\/li\u003e\n\u003cli\u003eMaterials: soft food-grade silicone fingers, PU leather\u003c\/li\u003e\n\u003cli\u003eCertified: CE, FCC, RoHS\u003c\/li\u003e\n\u003cli\u003eIn the box: massager, USB-C cable, instruction manual, retail box\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eQuestions\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eDoes the heat get too hot?\u003c\/strong\u003e There are two settings, 104°F and 113°F. Warm, not hot. Start on the lower one.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I use it while it charges?\u003c\/strong\u003e No. For safety it won't run while charging.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIs it right for me?\u003c\/strong\u003e If you're pregnant, have a pacemaker, a recent injury or a medical condition, check with your doctor first. Don't use it on broken or irritated skin.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhen will it arrive?\u003c\/strong\u003e It ships in 1-2 business days and arrives in 7-14 business days, with tracking.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat if it's not for me?\u003c\/strong\u003e You have 30 days to let us know, and we'll make it right.\u003c\/p\u003e","brand":"Hearth \u0026 Wren","offers":[{"title":"Retail box","offer_id":49734565331203,"sku":"14:175#With Retail Box","price":99.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0832\/1413\/9651\/files\/hf_20260930_224357_2c58af36-05be-4f18-86ba-28a3832356b5.png?v=1790809319","url":"https:\/\/hearthandwren.com\/products\/neck-shoulder-massager","provider":"Hearth \u0026 Wren","version":"1.0","type":"link"}